Last Updated: 03.01.2026

SERVICE POLICY

Appointments & Cancellations

We kindly ask our clients to notify us of any cancellations at least 24 hours in advance.

For all services, a $25 fee will be charged for:

• No-shows
• Last-minute cancellations (less than 24 hours’ notice)

For hair extension services, a $100 deposit is required to secure your appointment.
This deposit is non-refundable in case of no-show or last-minute cancellation.

We appreciate your understanding, as last-minute changes impact our team and other clients.

Refund Policy

All services provided at KRASA Beauty Studio are performed by licensed professionals and are non-refundable once completed.

Due to the nature of beauty services, including but not limited to hair extensions, coloring, nails, brows, and skincare treatments, we cannot offer refunds for services that have already been rendered.

If you have concerns regarding the quality of your service, please contact us within 7 days of your appointment. We will gladly offer a correction free of charge if deemed appropriate.

Retail Products

All product sales are final.
We do not offer refunds, exchanges, or store credit unless a product is defective.

Service Guarantee

Hair extension services and other specialized treatments are guaranteed only when clients follow the recommended maintenance routine provided during their consultation.

Results may vary depending on individual conditions and aftercare.

PRIVACY POLICY

Information We Collect

We may collect the following information:

• Full name
• Phone number
• Email address
• Appointment history
• Payment information (processed securely via third-party providers)
• Communication preferences
• Website usage data (cookies & analytics)

We collect this information when you:

We may collect the following information:

• Book an appointment
• Fill out a form
• Contact us by phone, SMS, email, or social media
• Subscribe to updates

How We Use Your Information

Your information is used to:

• Schedule and manage appointments
• Send confirmations and reminders
• Provide customer service
• Improve our services
• Send promotional messages (only if you opt in)

We do not sell your personal information.

SMS & COMMUNICATION POLICY

By providing your phone number, you consent to receive:

• Appointment confirmations
• Appointment reminders
• Service-related notifications
• Promotional messages (only if opted in)

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying STOP.
Reply HELP for assistance.

MOBILE DATA PROTECTION STATEMENT

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If we share limited information with service providers (such as booking software or payment processors), it is strictly for operational purposes only.

Third-Party Services

We may use trusted third-party providers including:

• Booking platforms
• Payment processors
• Website analytics services
• Marketing platforms

These providers maintain their own privacy policies and data protection standards.

Cookies & Website Tracking

Our website may use cookies and analytics tools to:

• Improve user experience
• Monitor website traffic
• Optimize performance

You may disable cookies through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can guarantee absolute security.

Your Rights

You may:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw marketing consent at any time

To submit a request, please contact us at: hello@krasabeauty.studio

SMS TERMS & CONDITIONS

Brand Name

KRASA Beauty Studio (“KRASA”, “we”, “our”, or “us”).

Types of Messages You May Receive

By providing your mobile number, you agree to receive text messages from KRASA Beauty Studio related to:

• Appointment confirmations
• Appointment reminders
• Service-related notifications
• Account updates
• Promotional offers (if you opt in)

Message Frequency

Message frequency varies. Clients may receive up to 2 messages per week depending on appointments and promotions

Message & Data Rates

Message and data rates may apply

Customer Support

For assistance, text HELP or contact us:

Phone: 945-713-0526
Email: hello@krasabeauty.studio

Opt-Out Instructions

You may opt out at any time by texting STOP.
After you send STOP, you will receive a confirmation message and will no longer receive SMS communications from us.

Carrier Disclaimer

Carriers are not liable for any delayed or undelivered messages.

Privacy Policy

For more information about how we collect and use your data, please review the Privacy Policy section above.